Does Kenanga Digital Investing (KDI) practice 2-Factor Authentications?

Yes, we do. As a Kenanga Digital Investing (KDI) client, you must set up 2-factor Authentication (2-FA) when creating your account. When you make changes to personal information such as mobile number, the 2-FA process will require you to enter a One-Time-Password (OTP) sent via email to your registered email address.
Note that during your sign-up process or changing of passwords, you are required to enter the OTP sent via SMS to your mobile number.