What happends if my cheque is cleared and successful but it is not acceptable during deposit because it was from a joint account or in a 3rd party name?

We do not accept any 3^rd party deposits whereby the bank account holder name is not the same as your registered name with your KDI account.

Upon verifying your deposit, our Customer Service team may contact you to obtain proof of remittance should there be any discrepancies in bank details. Should we reach out for such verifications, please prepare the front page of your latest bank statement. Should there be any discrepancies to the details, we will be processing a full refund of your deposit. Expect to receive your refund within 5 working days once we have received & confirmed the details of your provided bank statement.