No, we are unable to cancel any transactions that were initiated and completed by a customer. Any transactions that have been completed are deemed as valid transactions and we are unable to suspend, cancel or reverse such transactions.
When depositing funds, a customer may choose whether to deposit into KDI Save, KDI Invest or both.
Please ensure that the deposit amount and all other details are accurate.
Please refer to the image below.
There will also be a confirmation window to complete the step.
Please be sure to read and check if the details are accurate before clicking on the “Confirm” button.
Upon clicking it, you are deemed to have agreed to submitting a confirmed request. No changes nor cancellations can be made to this transaction thereafter.
Please refer to the image below for the confirmation window.
