Yes, if requested, we call you to provide verbal assistance. Alternatively, if we are unable to reach you by email, our team will follow up with a phone call.
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- If I have trouble with the declaration form, can I request for the Customer Service representative to call me?
If I have trouble with the declaration form, can I request for the Customer Service representative to call me?
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- What is KDI’s responsibility towards vulnerable clients?
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- Is this declaration mandatory, and can I refuse to complete the declaration?
- Who are vulnerable clients? If i am vulnerable, how can KDI support me?
- What are the factors that may contribute to a person’s vulnerability?
- Upon filling in the Contact Form relating to a vulnerable status, what do I do next?