If you have successfully submitted the Contact Form, our representatives will contact you via email and provide you with a declaration form. Should you require alternative means of assistance, please feel free to reach out via any of the contact methods provided. If you are not reachable via email, we will follow up via a phone call too. Do ensure both email address and phone numbers provided are accurate and in use.
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- Upon filling in the Contact Form relating to a vulnerable status, what do I do next?
Upon filling in the Contact Form relating to a vulnerable status, what do I do next?
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- What is KDI’s responsibility towards vulnerable clients?
- How will KDI use my information and will it be shared with any other parties?
- Is this declaration mandatory, and can I refuse to complete the declaration?
- If I have trouble with the declaration form, can I request for the Customer Service representative to call me?
- Who are vulnerable clients? If i am vulnerable, how can KDI support me?
- What are the factors that may contribute to a person’s vulnerability?